Privacy-Policy Terms and Conditions
Privacy Policy for Freedom Heating, Cooling, & Electrical
Last Updated: January 9, 2025
Disclaimer: Your phone number and opt-in data will never be shared with any third party services for any marketing purposes.
1. Introduction
Freedom Heat and Cool (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our SMS/text message communication program.
2. TERMS AND CONDITIONS:
SMS/Text Message Communications
Text Message Program Details:
- Types of messages: Marketing messages, appointment reminders, equipment updates.
- Opt-In Consent: By providing your mobile number and opting in to our text message program, you consent to receive recurring text messages from Freedom Heat and Cool.
- Message Frequency: Message frequency varies based on your interactions and preferences.
- Message and Data Rates: Message and data rates may apply.
2 (A). OPT-OUT INSTRUCTIONS:
- Opt-Out Instructions: You can opt-out of text messages at any time by replying STOP to any message. After texting STOP, you will receive one final message confirming your opt-out.
- Help Instructions: For help or support, text HELP to the number you received the message from.
- By texting “STOP” you will opt-out of all messaging, including appointment reminders.
3. Information Collection and Use
We collect information that you provide directly to us, including:
- Contact information (name, phone number, email address)
- Service history and preferences
- Communication preferences
4. Third-Party Sharing Policy
We do not sell, rent, or share your opt-in information or phone number with third parties for their marketing purposes. Your information is strictly used for Freedom Heat and Cool’s direct communications with you. We may share your information with service providers who assist us in operating our business, subject to confidentiality agreements.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
6. Your Rights
You have the right to:
- Opt-out of communications at any time
- Request access to your personal information
- Request correction of your personal information
- Request deletion of your personal information
7. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Freedom Heating and Cooling, Inc.
9958 W. Grand Ave Franklin Park IL 60131
[email protected]
Phone: (847) 288-1788
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.
At Freedom Heating, Cooling, & Electrical, accessible from https://freedomheatcool.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Freedom Heating, Cooling, & Electrical and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Freedom Heating, Cooling, & Electrical. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
Freedom Heating, Cooling, & Electrical follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Freedom Heating, Cooling, & Electrical uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Freedom Heating, Cooling, & Electrical. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Freedom Heating, Cooling, & Electrical, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that Freedom Heating, Cooling, & Electrical has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Freedom Heating, Cooling, & Electrical’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Freedom Heating, Cooling, & Electrical does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you would like to opt out of our tracking, you may do so here: